Personalized experiences create greater customer loyalty and increase repeat business for hotels. Hotels can use personalization on their website to offer an engaging customer journey before guests even arrive on property. Hotel businesses possess an abundance of guest data which could be leveraged for website personalization purposes. This could include loyalty program status, past bookings […]
Read MoreBeing present online is not only essential to growing direct bookings but can also serve as an integral way of doing so. There are a variety of methods you can take to build this presence online – one being creating a hotel blog. An effective website that is regularly updated should be top priority, including […]
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