Email

Crafting Re-engagement Emails for Dormant Hotel Guests

February 15, 2024

Keep your email list healthy to maximize the success of your marketing campaigns, and re-engagement emails are an effective way to reconnect with dormant customers and bring them back into the fold. An effective win-back campaign relies on having an eye-catching subject line. By offering high-value incentives in the form of benefits or promotions, emails […]

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Email Marketing Strategies for Boutique Hotels

February 9, 2024

Email marketing offers one of the highest returns among digital forms of promotion, helping boutique hotels nurture leads and boost bookings. Offering targeted promotions or freebies can excite new subscribers about your hotel and build brand awareness. Inspirational newsletters detailing local attractions and events are another effective way of marketing your hotel. Reactive emails that […]

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Measuring the Success of Your Hotel Email Marketing Campaigns

February 2, 2024

Email marketing is an efficient and cost-effective way for hotels to connect with leads and guests and build long-term relationships. Email allows hotels to showcase their hospitality by creating tailored experiences that foster customer loyalty. Encourage visitors to opt-in by including an intuitive subscription form on your website. Ask only essential details and offer incentives […]

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The Ethics of Email Marketing in the Hospitality Industry

January 25, 2024

Email marketing is typically associated with online retailers selling consumer goods; however, its benefits extend to hospitality industry professionals as well. An email marketing strategy designed to build trust between hotels and potential guests can also serve to track and analyze key data from campaigns. CAN-SPAM Act Email can be an immensely powerful marketing tool, […]

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The Importance of Clean and Updated Email Lists for Hotels

January 18, 2024

Email marketing for hotels can be a complex endeavor that requires a dedicated team of marketers, researchers, copywriters and developers in order to execute effective campaigns. Luckily, there are tools available that help hoteliers automate these processes. Stay-cycle emails, also referred to as automated messages triggered in response to guest travel and tailored to their […]

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Utilizing Email to Announce Hotel Renovations or New Features

January 12, 2024

Renovating your hotel can be both thrilling and anxiety-inducing for everyone involved, especially guests affected by disruptions and changes. Notifying guests and shoppers during renovation processes can prevent unhappy stays on property as well as negative reviews online. Be Specific Hoteliers have an invaluable opportunity during the initial three to six months following renovation to […]

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The Benefits of A/B Testing in Hotel Email Campaigns

January 4, 2024

Email marketing is an efficient and cost-effective way for hotels to build relationships with subscribers and generate revenue. Email is versatile enough to accommodate personalized content to increase engagement rates and facilitate conversion rates. Experimenting with preview text (the extra line that precedes the subject line) is an excellent place to begin experimenting. By including […]

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Tips for Managing a Successful Email Marketing Team

December 29, 2023

Email marketing requires both teamwork and a project management solution that keeps teams on task, offers transparency, and identifies bottlenecks so they can be addressed as efficiently as possible. Project management software can be invaluable in meeting ROI targets and optimizing team performance. Here are five tips for leading an email marketing team successfully. 1. […]

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Strategies for Reducing Email Unsubscribe Rates

December 22, 2023

Email unsubscribe rates can be more than an inconvenience; they can severely limit the effectiveness of your marketing campaigns. Luckily, there are expert-backed techniques you can utilize to reduce email unsubscribe rates and foster an engaged and satisfied subscriber base. Subscribers often unsubscribe when the email content does not meet their needs or interests, to […]

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Creating a Consistent Brand Voice in Hotel Emails

December 15, 2023

Your hotel email list is one of your most prized marketing assets. Engaging with guests proactively before or post stay can only strengthen that asset further. Your brand voice must remain consistent across all email communications, including digital guest welcome books and alert messaging tools. Here are a few tips to help ensure this. 1. […]

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